Aiotto Support — Aiotto 1.0.8 (56) release text
- Public URL: https://aiotto.top/support
- Support email: support@aiotto.top
- Responsible operator: Chao Wu
- Minimum supported version: iOS 16.4
Troubleshooting
- Recording requires microphone permission. If permission was denied, enable
- Local recordings, imports, transcripts, notes and downloads are stored in
- Podcast availability depends on Apple's public directory and the selected
- Offline transcription runs on the iPhone and does not require an account.
- A failed upload is not silently retried. Return to the item and confirm a new
- Account deletion is available in Settings. It revokes cloud access but does
- To restore Pro, sign in to the Aiotto account originally used for the purchase
- Monthly and yearly Pro have the same monthly cloud allowance. Review used,
it for Aiotto in iOS Settings and try again.
Aiotto's private container. Deleting the App also removes that local data, subject to iOS backup and restore behavior.
publisher's feed or media host. A removed or region-limited episode may stop playing even when Aiotto is working normally.
Cloud transcription and summaries require a network connection, a valid guest or email session and an explicit user action.
cloud transcription request after checking the connection.
not silently erase recordings, transcripts or notes already stored locally.
and choose Restore Purchases in Subscription and usage with the purchasing Apple Account. Pending or unverified purchases do not immediately grant Pro; retry after resolving Apple's purchase state or network connection.
remaining and reset dates in Subscription and usage. To stop renewal, use Apple's subscription settings; deleting the Aiotto account is not cancellation.
When reporting a problem, include the Aiotto version/build, iOS version, the screen where the problem happened and non-sensitive reproduction steps. Do not send passwords, email verification codes, session tokens, provider keys or private recordings unless support explicitly provides a secure, purpose-bound method.
Security and privacy reports can be sent to support@aiotto.top. The privacy policy is at https://aiotto.top/privacy_policy and the terms are at https://aiotto.top/terms.